We always endeavour to provide the best service and products for our customers. However, on rare occasions, we recognise that there may be times where our customers may not be completely satisfied.
As soon as possible after the completion of the works, we would always recommend that you inspect the work to ensure everything has been carried out to our usual high standards.
In the unlikely event there is anything you are not completely satisfied, please contact us as soon as you can in order that we can rectify any problems as soon as possible.
To ensure we are able to put things right as soon as we can, please read (and follow) our Complaints Procedure below, and we will respond promptly to ensure complete satisfaction.
Please contact us using one of the following options:-
1. Call us on 01704 651955;
2. Write to us at Antrobus Electrical Ltd, The Backyard, 55 Eastbourne Road, Southport, Merseyside, PR8 4EJ (please request proof of receipt if posting); or
3. Email us at kim@antrobus-electrical.com
We aim to respond within two days of receiving your complaint and where possible, will provide you with a date to remedy any issues raised.
NAPIT Certification
Antrobus Electrical Ltd is in the process of applying to be ratified under the NAPIT Certification Scheme. Further details will be posted in due course.
Additional Support Services
If we are unable to resolve your complaint you may be referred to one of the following bodies: